Privacy Policy
Project/Company Name: ALTREX
Project Manager: ALTREX
Company or brand description: Experts in investment strategy in luxury, real estate and art.
Legal notice
Welcome to ALTREX, a lodging company dedicated to offering short stays in a prime location in the Polanco area of Mexico City at a truly affordable price, combined with comfort, convenience, and quality on every visit.
Our Privacy Policy governs your visit to ALTREX and explains how we collect, protect, and share information derived from your use of our service.
We use your data to provide and improve our service. By using the service, you consent to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used herein have the same meanings as in our Terms and Conditions.
Our Terms and Conditions ("Terms") govern your use of our service and, together with this Privacy Policy, constitute your agreement with us.
The definition
We collect different types of information for different purposes in order to provide and improve our service.
Types of data collected
Personal Data
When you use our Service, we may request certain personal information from you that we can use to contact or identify you ("Personal Data"). Personal Data may include, but is not limited to:
0.1. Email address
0.2. First and last name
0.3. Phone number
0.4. Address, country, state, province, postal code, city
0.5. Cookies and Usage Data
We may use your Personal Data to send you newsletters, marketing or promotional materials, and other information that may be of interest to you. You can opt out of receiving these communications, either in whole or in part, by following the unsubscribe link.
Usage Data
We may also collect information that your browser sends whenever you visit or access our Service from any device ("Usage Data").
This Usage Data may include information such as your computer's IP address, browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
If you access the Service through a device, this Usage Data may include information such as the type of device you use, the device's unique ID, IP address, operating system, the type of internet browser you use, unique device identifiers, and other diagnostic data.
Location Data
We may use and store information about your location if you allow us to ("Location Data"). We use this data to provide features of our Service and to improve and personalize it.
You can turn location services on or off at any time through your device settings while using our Service.
Tracking Cookie Data
We use cookies and similar tracking technologies to track activity on our Service and store certain information.
Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent from a website to your browser and stored on your device. We also use other tracking technologies, such as beacons, tags, and scripts, to collect and track information, as well as to improve and analyze our Service.
You can set your browser to reject all cookies or to notify you when one is being sent. However, if you reject cookies, you may not be able to use some parts of our Service.
Examples of cookies we use:
0.1. Session Cookies: We use session cookies to operate our Service.
0.2. Preference Cookies: We use preference cookies to store your preferences and various settings.
0.3. Security Cookies: We use security cookies for security purposes.
0.4. Advertising Cookies: Advertising cookies are used to show you advertisements that may be relevant to you and your interests.
Other data
When you use our service, we may also collect the following information: gender, age, date of birth, place of birth, passport details, nationality, registered and physical address, telephone number (work, mobile), documentation relating to studies, qualifications, vocational training, employment contracts, confidentiality agreements, information on bonuses and compensation, information on marital status, dependents, Social Security number (or other tax identification number), office location, and other data.
Use of data
ALTREX uses the collected data for various purposes:
0.1. To provide and maintain our Service;
0.2. To notify you about changes to our Service;
0.3. To allow you to use the interactive features of our Service as you wish;
0.4. Customer support;
0.5. To gather analytics and valuable information to improve our Service;
0.6. To monitor the use of our Service;
0.7. To detect, prevent, and resolve technical issues;
0.8. To fulfill other purposes you provide to us;
0.9. To fulfill our obligations and enforce our rights under any contract between you and us, including billing and collection;
0.10. Notifications about your account or subscription, including expiration and renewal notices, email instructions, etc.;
0.11. To send you news, special offers, and general information about other products, services, and events we offer that are similar to those you have already purchased or inquired about, unless you have consented to receive such information;
0.12. In any other way we describe when you provide us with the information;
0.13. For any other purpose with your consent.
Data retention
We will only retain your personal information for as long as necessary for the purposes described in this Privacy Policy. We will retain and use your personal information as necessary to comply with our legal obligations (for example, when we are required to retain your information to comply with applicable law), resolve disputes, and enforce our legal agreements and policies.
We also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, unless it is needed to strengthen the security or improve the functionality of our Service, or when we are legally required to retain it for a longer period.
Use of data
ALTREX uses the collected data for various purposes:
0.1. To provide and maintain our Service;
0.2. To notify you about changes to our Service;
0.3. To allow you to use the interactive features of our Service as you wish;
0.4. Customer support;
0.5. To gather analytics and valuable information to improve our Service;
0.6. To monitor the use of our Service;
0.7. To detect, prevent, and resolve technical issues;
0.8. To fulfill other purposes you provide to us;
0.9. To fulfill our obligations and enforce our rights under any contract between you and us, including billing and collection;
0.10. Notifications about your account or subscription, including expiration and renewal notices, email instructions, etc.;
0.11. To send you news, special offers, and general information about other products, services, and events we offer that are similar to those you have already purchased or inquired about, unless you have consented to receive such information;
0.12. In any other way we describe when you provide us with the information;
0.13. For any other purpose with your consent.
Data retention
We will only retain your personal information for as long as necessary for the purposes described in this Privacy Policy. We will retain and use your personal information as necessary to comply with our legal obligations (for example, when we are required to retain your information to comply with applicable law), resolve disputes, and enforce our legal agreements and policies.
We also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, unless it is needed to strengthen the security or improve the functionality of our Service, or when we are legally required to retain it for a longer period.
Data transfer
Your information, including Personal Information, may be transferred to and stored on computers located outside of your state, province, country, or other jurisdiction where different data protection laws may apply.
If you are located outside of Mexico and choose to provide us with information, please be aware that we will transfer it, including Personal Information, to Germany and process it there.
Your consent to this Privacy Policy and your subsequent submission of such information constitutes your consent to this transfer.
ALTREX will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy. Your Personal Information will only be transferred to organizations or countries where there are adequate controls in place to protect your data and other personal information.
Data exchange
We may share the personal information we collect or that you provide to us:
0.1. Disclosure for Law Enforcement Purposes.
In certain circumstances, we may be required to disclose your personal information if required by law or in response to legitimate requests from public authorities.
0.2. Business Transactions.
If we or our affiliates are involved in a merger, acquisition, or sale of assets, your personal information may be transferred.
0.3. Other Cases. We may also share your information:
0.3.1. with our subsidiaries and affiliates;
0.3.2. with contractors, service providers, and other third parties we use to support our business;
0.3.3. to fulfill the purpose for which you provide the information;
0.3.4. to include your company logo on our website;
0.3.5. for any other purpose we disclose to you when you provide the information to us;
0.3.6. With your consent in all other cases;
0.3.7. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
Data security
The security of your data is important to us. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data transfer
Your information, including your Personal Data, may be transferred to and stored on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.
If you are located outside of Mexico and choose to provide us with information, please be aware that we transfer data, including your Personal Data, to Mexico and process it there.
Your consent to this Privacy Policy, followed by the submission of such information, represents your consent to this transfer.
ALTREX will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to any organization or country unless there are adequate controls in place, including the security of your data and other personal information.
Your data protection rights under the General Data Protection Regulation (GDPR)
If you reside in the European Union (EU) and the European Economic Area (EEA), you have certain data protection rights under the GDPR.
We strive to take reasonable steps to allow you to correct, amend, delete, or restrict the use of your personal data.
If you would like to be informed about the personal data we hold about you and if you would like us to delete it from our systems, please write to us at info@mapa.com.
In certain circumstances, you have the following data protection rights:
0.1. Right to access, update, or delete the information we hold about you;
0.2. Right to rectification. You have the right to have your data rectified if it is inaccurate or incomplete;
0.3. Right to object. You have the right to object to the processing of your personal data;
0.4. Right to restriction of processing. You have the right to request the restriction of the processing of your personal data;
0.5. Right to data portability. You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
0.6. Right to withdraw your consent. You also have the right to withdraw your consent at any time if we process your personal data based on your consent.
Please note that we may ask you to confirm your identity before responding to such requests. Please also note that without certain required data, we may not be able to provide you with the Service.
You have the right to lodge a complaint with a data protection authority regarding our collection and use of your personal data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Your privacy rights under the California Privacy Protection Act (CalOPPA)
CalOPPA is the first federal law requiring commercial websites and online services to post a privacy policy. The scope of this law extends beyond California, requiring all individuals and businesses in the U.S. (and potentially worldwide) that operate websites collecting personal information from California consumers to post a prominent privacy policy on their website, clearly stating what information is collected and with whom it is shared, and to comply with that policy.
Under CalOPPA, we agree to the following:
0.1. Users may visit our website anonymously;
0.2. The link to our privacy policy will include the word "Privacy" and will be easily accessible on our website's homepage;
0.3. Users will be notified of changes to the privacy policy on our privacy page;
0.4. Users can modify their personal information by writing to us at info@mapa.com
Our policy on "Do Not Track" signals:
We respect "Do Not Track" signals and do not track, install cookies, or use advertising when the "Do Not Track" option is enabled in the browser. "Do Not Track" is a setting you can configure in your web browser to tell websites that you do not want to be tracked.
You can enable or disable the "Do Not Track" option in your web browser settings.
Your data protection rights under the California Consumer Privacy Act (CCPA)
If you live in California, you have the right to know what information we collect about you, to request its deletion, and to opt out of its sale (or sharing). To exercise your privacy rights, you can request the following:
0.1 What personal information we have about you. Upon receiving this request, we will inform you of:
0.1 The categories of personal information we have collected about you.
0.2 The categories of sources from which we obtained your personal information.
0.3 The business purpose for collecting or selling your personal information.
0.4 The categories of third parties with whom we share personal information.
0.5 The specific personal data we have collected about you.
0.6 A list of the categories of personal information we have sold and the categories of other companies to whom we have sold it. If we have not sold your personal information, we will inform you.
0.7 A list of the categories of personal information we have disclosed for business purposes and the categories of other companies with whom we have shared it.
Please note that you have the right to request this information up to two times within a 12-month period. If you make this request, the information provided may be limited to the personal information we have collected about you within the last 12 months.
0.2. Deletion of your personal information. If you make this request, we will delete from our records the personal information we hold about you at the time of your request and instruct all service providers to do the same. In some cases, deletion can be achieved by anonymizing the data. If you delete your personal information, you may no longer be able to use certain features that require your personal information to function.
0.3. Opting out of the sale of your personal information. We do not sell or rent your personal information to third parties for any purpose. We do not sell your personal information for money. However, in certain circumstances, the transfer of personal information to third parties or within our corporate group without financial compensation may be considered a "sale" under California law. You are the sole owner of your personal information and may request its disclosure or deletion at any time.
If you opt out of the sale of your personal information, we will stop such transfers.
Note: If you ask us to delete or stop selling your information, this may affect your experience with us, and you may not be able to participate in certain membership programs or services that require your personal information to function. However, we will not discriminate against you under any circumstances for exercising your rights.
To exercise your California privacy rights described above, please email your request(s) to info@mapa.com.
Your privacy rights described above are protected by the California Consumer Privacy Act (CCPA). For more information, please visit the official California Consumer Privacy Act website. The CCPA went into effect on January 1, 2020.
Service provider
We may hire third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party service providers to monitor and analyze the use of our Service.
CI/CD Tools
We may use third-party service providers to automate the development process of our Service.
Advertising
We may employ third-party service providers to show you advertisements in order to support and maintain our Service.
Behavioral remarketing
We may use remarketing services to show ads on third-party websites after you visit our Service. We and our third-party providers use cookies to create, optimize, and display ads based on your past visits to our Service.
Payments
We may offer paid products or services within the Service. In this case, we use third-party payment processors (e.g., payment processors) to process payments.
We do not store or collect your payment card information. This information is shared directly with our third-party payment processors, whose use of your personal information is governed by their privacy policies. These payment processors comply with the PCI-DSS standards of the PCI Security Standards Council, a joint initiative of brands such as Visa, Mastercard, American Express, and Discover. PCI-DSS requirements ensure the secure handling of payment information.
Data protection for children
Our Services are not intended for individuals under the age of 18 ("Child" or "Children").
We do not knowingly collect personal information from individuals under the age of 18. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without parental consent, we will take steps to remove it from our servers.
Changes to this Privacy Policy
If you have any questions about this Privacy Policy, please contact us by email: sandra@altrexinversiones.com
These cookies collect data to remember user preferences and thus provide a more personalized experience.
They also help us understand how visitors interact with our website, detect errors, and enable better overall analytics.
They are also used to measure the effectiveness of advertising in order to provide a more relevant service and offer better advertising tailored to your interests.
This section of our Privacy Policy provides information about what "cookies" are, the cookies this website uses, how to disable cookies in your browser, how to specifically disable third-party advertising cookies, and some helpful links for further information. If you cannot find the information you are looking for or have further questions about the use of cookies on this website, please contact us.
We receive, collect, and store any information you enter on our website or provide to us in any other way. In addition, we collect the IP address used to connect your computer to the internet, your username, email address, password, information about your computer and connection, and your purchase history. We may use software tools to measure and collect session data, such as page response times, time spent on certain pages, page interaction information, and methods used to leave the page. We also collect personal information (such as name, email address, password, and contact information), payment information (including credit card information), comments, opinions, product reviews, recommendations, and your personal profile.
We collect this personal and non-personal information for the following purposes:
To provide and operate the Services:
To provide ongoing technical and customer support to our users;
To communicate with our visitors and users with general or personalized promotional messages and news about the Service;
To collect aggregated statistical data and other aggregated or derived non-personal data that we or our business partners may use to provide and improve our respective services;
To comply with applicable laws and regulations.
About cookies
Cookies are small text files that websites can use to enhance your experience.
We can store cookies on your device if they are strictly necessary for the operation of this website. For all other types of cookies, we need your consent.
This website uses various types of cookies. Some cookies are installed by third-party providers that appear on our pages.
Our store is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your information may be stored through Wix.com's data storage, databases, and general applications. These store your information on secure servers protected by a firewall.
All direct payment gateways offered by Wix.com and used by our store comply with the PCI-DSS standards of the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements ensure the secure handling of credit card information by our store and its service providers. If you do not wish for us to continue processing your data, please contact us at https://www.altrexinversiones.com/contacto or email us at sandra@altrexinversiones.com.
If you wish to access, correct, modify, or delete your personal information stored by us, please contact us at [your email address] or email us at sandra@altrexinversiones.com.
Shopping
If you wish to purchase a service through the Service ("Purchase"), you may be asked for certain information relevant to your Purchase, including your credit or debit card number, expiration date, billing address, and shipping information.
You represent and warrant that (i) you are authorized to use any card or other payment method in connection with any Purchase; and (ii) the information you provide is true, accurate, and complete.
We may use third-party services to facilitate payment and the completion of Purchases. By submitting your information, you grant us the right to share it with these third parties, in accordance with our Privacy Policy.
We reserve the right to refuse or cancel your order at any time for the following reasons: product or service availability, errors in the service description or price, errors in your order, or other reasons.
We reserve the right to refuse or cancel your order if we suspect fraud or an unauthorized or illegal transaction.
Contests, raffles and promotions
Contests, sweepstakes, or other promotions (collectively, the "Promotions") available through the Service may have rules that differ from these Terms of Use. If you participate in a Promotion, please review the applicable rules and our Privacy Policy. If the rules of a Promotion conflict with these Terms of Use, the Promotion rules will prevail.
Links to other websites
Our Service may contain links to third-party websites or services that are not owned or controlled by ALTREX.
ALTREX has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not endorse the offerings of these companies/individuals or their websites.
For example, the Terms of Use described above were created using PolicyMaker.io, a free web application for creating high-quality legal documents. PolicyMaker's free Terms of Use Generator is a free and intuitive tool that allows you to create an attractive standard Terms of Use template for websites, blogs, e-commerce stores, or apps.
YOU ACKNOWLEDGE AND AGREE THAT THE COMPANY WILL NOT BE LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGEDLY CAUSED BY, OR IN CONNECTION WITH, THE USE OF OR RELIANCE ON ANY CONTENT, GOODS, OR SERVICES AVAILABLE ON, OR THROUGH, SUCH THIRD-PARTY WEBSITES OR SERVICES.
WE STRONGLY RECOMMEND THAT YOU READ THE TERMS OF USE AND PRIVACY POLICIES OF ANY THIRD-PARTY WEBSITE OR SERVICE THAT YOU VISIT.